Terms of service
These Terms of Service govern your use of CozyCoaster.store and purchases made through CozyCoaster.
Throughout these Terms, the terms “we,” “us,” and “our” refer to CozyCoaster. By accessing our website, using our services, or purchasing products from us, you agree to comply with these Terms of Service and all applicable laws and regulations.
1. Online Store Terms
By using this website, you represent that you have the legal capacity required under the laws applicable to you to enter into transactions through our store or that you have obtained any required authorization.
You may not use our website or products for unlawful purposes or violate applicable laws while using our services.
2. Product Information
We make reasonable efforts to provide clear and accurate descriptions, photographs, specifications, and other information regarding products offered through our store.
However, colors and visual appearance may vary depending on screen settings, lighting, photography, manufacturing variations, and other factors.
We reserve the right to update product descriptions, availability, pricing, and other store information when reasonably necessary.
3. Prices and Payments
Prices displayed on CozyCoaster.store are subject to change without prior notice unless otherwise required by law.
Applicable taxes, duties, or other charges will be displayed or handled as appropriate based on the order and destination.
Customers are responsible for providing valid and accurate billing and payment information.
4. Orders
We reserve the right, where reasonably necessary and permitted by law, to refuse, limit, or cancel an order.
This may include orders affected by suspected fraud, payment authorization issues, pricing errors, product availability issues, or incorrect customer information.
If we cancel an order after payment has been successfully processed, an appropriate refund will be issued.
5. Accuracy of Customer Information
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information.
CozyCoaster is not responsible for delays or delivery problems caused by inaccurate or incomplete information supplied by the customer, except where otherwise required by applicable law.
6. Shipping and Delivery
We provide free worldwide shipping.
Our estimated shipping time is 7–10 business days. Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.
Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier disruptions, customs processing, weather, public holidays, or incorrect delivery information.
Please review our Shipping Policy for further information.
7. Returns and Refunds
Eligible purchases may be returned within 30 days of delivery under our Return & Refund Policy.
Please review the Return & Refund Policy for eligibility requirements and instructions before returning a product.
8. Intellectual Property
Unless otherwise stated, website content belonging to CozyCoaster, including original text, graphics, branding, logos, page layouts, and other proprietary materials, may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit our protected content without appropriate authorization.
9. Third-Party Services
Our website may rely on third-party providers for services such as payment processing, shipping, analytics, or other functionality.
Your use of certain third-party services may also be governed by the respective provider's terms and policies.
10. Prohibited Uses
You may not use our website to engage in fraudulent or unlawful activities, transmit malicious software, interfere with website security, violate intellectual property rights, collect information unlawfully, or otherwise interfere with the normal operation of our services.
11. Disclaimer
To the fullest extent permitted by applicable law, our website and services are provided subject to applicable terms, conditions, warranties, and statutory rights.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot lawfully be excluded or limited.
12. Limitation of Liability
To the maximum extent permitted by applicable law, CozyCoaster will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may legally be excluded.
Nothing in these Terms limits liability that cannot be limited under applicable law.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, legal obligations, or operational practices.
The current version will be made available on this website.
14. Contact Information
Questions regarding these Terms of Service may be sent to:
CozyCoaster
425 R. Saint-François-Xavier
Montréal, QC H2Y 1W8
Canada
Email: support@CozyCoaster.store
Phone: (800) 459-6415