Contact us
Contact CozyCoaster
Thank you for visiting CozyCoaster. Our customer support team is here to assist you with questions regarding our products, existing orders, shipping, returns, refunds, and general store information.
For order-related inquiries, please include your order number and the email address used when placing your order whenever possible. This information helps us locate your purchase and provide assistance more efficiently.
Customer Support
CozyCoaster
425 R. Saint-François-Xavier
Montréal, QC H2Y 1W8
Canada
Website: CozyCoaster.store
Email: support@CozyCoaster.store
Phone: (800) 459-6415
How We Can Help
You may contact our customer support team regarding:
- Product information and general questions
- Order status and tracking
- Shipping and delivery inquiries
- Damaged, defective, or incorrect items
- Return and refund requests
- Order changes or cancellations when available
- General store and policy questions
We aim to respond to customer inquiries as promptly as reasonably possible during normal business operations.
Shipping & Returns
CozyCoaster provides free worldwide shipping on all orders, with an estimated shipping time of 7–10 business days.
Eligible purchases may also be returned within 30 days, with free returns available in accordance with our Return & Refund Policy.
For complete details, please review our Shipping Policy and Return & Refund Policy before placing your order.